Frequently Asked Questions
Do you have any doubts or questions about our products? Here you will find the answers to the most common questions. From shipping to sustainability, discover everything you need to know for a safe and informed purchase.
What are the shipping times?
Our products are shipped within 1-2 business days after order confirmation. Delivery times vary depending on the destination and type of shipping chosen.
Are the items I purchase handcrafted?
All our handcrafted products are guaranteed for quality and authenticity. However, being unique and handmade, small defects can be part of their charm and will not be considered a reason for return.
Are the products made in an eco-friendly way?
Yes, we are committed to selecting products made from sustainable and environmentally friendly materials. Many of our items come from artisans who adopt eco-friendly practices.
Do you have any other questions?
Find out all the answers by visiting our complete FAQ page.
