Returns and Right of Withdrawal

If you wish to exercise your right of withdrawal, please complete the form below within 14 days of receiving your order. We will contact you with further instructions.

Before you start, please have ready:

  • order number
  • product name
  • date of receipt
  • your contact details

Important

  • The product must be returned intact and in its original packaging.
  • Return shipping costs are borne by the customer.
  • We recommend waiting for our confirmation before shipping.

Need help?

For return inquiries or quick assistance, you can also contact us via email or WhatsApp

Withdrawal Form

Pursuant to Legislative Decree 206/2005 (Consumer Code). To be sent within 14 days of receipt.

Fill in the fields below to submit your withdrawal request.

The submitted data will be used exclusively to process the withdrawal request.

Recipient:

Vicode.it

Email: info@vicode.it

“I hereby give notice of my withdrawal from the purchase contract for the following goods:”

Consumer details:

Signature (only if this form is submitted on paper)

The date entered appears to be beyond the standard 14-day period from receipt. We will still review your request.
NOTE: The product must be returned intact, in its original packaging and with all accessories. Return shipping costs are the responsibility of the customer.